Privacy Policy
Our Commitment to Your Privacy
At AyushSharma Sarees, your trust means everything to us. This Privacy Policy is our way of being upfront with you about the personal information we gather, why we gather it, how we keep it safe, and the circumstances under which we might share it with others. It also explains the choices available to you about how your information is handled.
By sharing your personal details with us, you’re agreeing to how we collect, use, protect, and manage that information as described in this policy.
Should our practices ever change, we’ll update this page to reflect those changes, and the revised policy will apply going forward. Your continued use of our website after an update means you’re comfortable with the new terms. Of course, you can exercise your choices about how we use your information at any time — we’re here to help.
Personal Information
What personal information do we collect?
We may collect details such as your name, email address, postal address, and phone number in a number of situations — for example, when you browse our website, place an order (online or by phone), save your details with us, reach out with a question, or take part in a contest, promotion, or survey. We also keep a record of your product interests and purchase history.
You can also choose to create an account and link it to your social media profile. If you do, certain information from your social media account — such as your name, gender, profile picture, friends list, and likes — will be shared with us. By linking these accounts, you’re giving us permission to collect, store, and use that social media information in line with this policy. For more on what we share back with social media platforms, see the section “Do we share your personal information?” below.
How do we use your personal information?
Here’s a straightforward look at how we put your information to use:
• To process and fulfil your orders, including sending you confirmation and shipping updates by email
• To reach out with news about our products, services, promotions, and contests — but only if you haven’t asked us not to
• To run our contests and other promotional activities
• To better understand your shopping preferences so we can serve you more personally
• To identify and fix any issues with our website, products, or services
• To make your online shopping experience smoother and more enjoyable
• To analyse trends and usage patterns that help us improve
• To keep our website and business safe and secure
• To contact you when it’s genuinely necessary
• To support social sharing features on our platform
Do we share your personal information?
We only share your information in specific, limited circumstances:
• Service providers: We work with trusted third-party providers who help us run operations like fulfilling promotions, sending communications, and conducting surveys. They only use your data for the specific tasks we’ve asked them to handle — nothing more.
• Partner offers: If we team up with another company to jointly offer products, services, or promotions, we may share relevant information as part of that collaboration.
• Legal requirements: We may disclose your information if required by law, in response to a valid legal order, or to protect the rights of AyushSharma Sarees or others.
If you participate in a loyalty or similar programme where AyushSharma Sarees is a partner vendor and you authorise us to share your purchase data with that programme, we’ll do so as you’ve directed.
In the unlikely event that our business undergoes a sale or merger, customer information may be part of the transferred assets.
If you’ve connected your social media account to your AyushSharma Sarees account, we’ll share your social media username, picture, likes, and shopping activity with other site visitors and with your social media provider. By linking accounts, you’re agreeing to this sharing, and your social media platform’s own privacy policy will govern how they handle that data. If you’d prefer to keep things separate, simply don’t connect the accounts and avoid using social sharing features on our site.
How can you access or update your personal information?
You’re always in control of your own details. To view or edit your personal information, just sign in to your account with your email and password and head to your profile settings.
You can also contact us directly (see “How to reach us” below) and we’ll make the updates for you. Please allow up to 10 days for any changes to take effect.
How can you manage promotional communications?
We only want to contact you when you actually want to hear from us. If you’d prefer not to receive promotional emails or messages about special offers and events, just let us know by getting in touch as described in the “How to reach us” section.
When you do, please include your full name and the email address associated with your account so we can process your request accurately. We’ll add you to our “do not contact” list to make sure your preference is respected. It may take up to 10 days to process, so you might receive a couple more messages in the meantime — we appreciate your patience.
Changed your mind? You can opt back in at any time by logging into your account and updating your communication preferences, or by signing up again on our website.
Please note that regardless of your marketing preferences, we’ll still send you order confirmations, shipping updates, and any essential messages related to your purchases.
How do we protect children’s privacy?
We take the online safety of children very seriously. Our website is designed for a general adult audience and is not directed at children. We never knowingly collect personal information from anyone under the age of 13 without verified parental consent.
If you’re a parent and think we may have accidentally collected your child’s information, please email us right away at contact@ayushsharmasarees.com and we’ll take immediate action.
Third-party advertising
We may work with third-party advertising companies that display ads when you visit our website. These companies may use information about your browsing activity on this and other websites to show you ads for products and services that might interest you. As part of this process, they may place or recognise a unique cookie on your browser.
Other Information We Collect
“Other Information” refers to data that doesn’t directly identify you as an individual — things like browser data, cookies, pixel tags, demographic details, and aggregated statistics.
How do we collect this other information?
When you visit our website, your browser automatically shares certain details with us — such as your device type, screen resolution, operating system, and browser version. We use this purely to make sure our website works properly on your device.
Our web server also automatically logs your IP address, screen resolution, and browser type each time you visit. We collect email addresses from those who contact us directly, and gather customer details as part of account registration or order processing.
How do we use cookies?
Cookies are small data files that get stored on your device when you visit a website. We use them to make your shopping experience better in a number of ways — from keeping your cart intact while you browse, to remembering your preferences, recognising you when you return, and tracking your orders.
Cookies may also be used to support loyalty programme integrations where you’ve authorised us to share your information with the programme administrator.
If you’d prefer not to use cookies, you can adjust your browser settings to block them or prompt you before accepting. Just be aware that some features of our website may not work as expected if cookies are disabled.
How do we use pixel tags?
Pixel tags (also known as web beacons or clear GIFs) are tiny invisible images embedded in our website pages and emails. They help us understand how visitors interact with our site and measure how well our content and advertising are performing.
On our website, pixel tags may record which pages you visit, which features you use, which links you click, and other actions you take. This may include technical details like your IP address, browser type, operating system, and the site you came from. We don’t track users across third-party websites over time, so we don’t respond to browser “do-not-track” signals.
In emails, pixel tags let us know when a message has been opened or when a link has been clicked, helping us understand what content is most useful to you.
We also work with third-party partners who use tracking technologies to serve our ads across the web. These partners may collect information about your visits to our site and how you interact with our communications. See “Third-party advertising” above for more detail.
Information like your gender, date of birth, or postcode — when provided voluntarily — doesn’t personally identify you unless we combine it with other personal information. Similarly, aggregated data (for example, the percentage of users from a specific area code) is used at a group level and doesn’t identify any individual.
How do we use and disclose other information?
We may use and disclose “Other Information” for any lawful purpose. If applicable law requires us to treat it as personal information, we’ll handle it accordingly.
In cases where we combine Other Information with personal information — for example, pairing your name with your birthday or linking cookie data to your account — the combined data will be treated as personal information for as long as it remains combined.
Important Information
What is phishing, and how can you protect yourself?
Phishing is a type of scam where fraudsters try to trick you into handing over your personal details by pretending to be a trusted organisation. If you ever receive an email that claims to be from us and asks for your password, username, or credit card details, please do not respond — it’s not from us. We will never ask for sensitive information like this via email.
What about links to other websites?
Our website may include links to external websites for your convenience. These sites may have their own privacy policies that differ from ours, and we have no control over their content or practices. We’d encourage you to read the privacy policy of any third-party site you visit through a link on our website.
How do we keep your personal information secure?
We take the protection of your data seriously. We use a combination of physical, electronic, and managerial safeguards to keep your information safe — including encryption technology and authentication tools.
When you enter personal or financial details on our website, we use Secure Sockets Layer (SSL) technology to encrypt that information as it travels to us. You can verify this is active by looking at your browser’s address bar — the URL should begin with “https” rather than “http,” and you may also see a closed padlock icon. These are signs that you’re on a secure connection and your data is protected.